Refund Policy

Returns:

• There is a 20% restocking fee on approved returns. 

• Returns are not accepted on special order products or damaged product. 

• Special order products are anything that is non-stocking. 

• Returns are not accepted on bulk products (rock, soil etc). 

• Returns are approved by an office manager and may take up to 48 hours to process.

• Any products damaged while shipping must have a photo of the damage taken before the product is removed from the pallet. If the product is removed from the pallet before a photo is taken then it can not be returned.

 

Warranties:

• Proscape Landscape Supply does not offer any in house warranties on any of its products.

• Any warranty of landscape products only covers manufacturing defects and are subject to approval by the manufacturer.

• Proof of purchase is required for warranty claims.